We are dedicated to supporting people living with disabilities through provision of high-quality SIL Accommodation and in-home care services. We are committed to fostering independence and enhancing the quality of life for every individual we support.
Born in Darwin, we're proud to bring our customer-focused approach to participants across the Northern Territory and Queensland. Our PARTT values - Partnership, Accountability, Respect, Trust and Transparency - guide everything we do!
Job Description
House Operations & Maintenance
Visit each SIL house at least once per week (minimum 3 hours per visit).
Oversee house maintenance and setup to ensure homes remain safe, functional, and comfortable.
Complete the House Visit Checklist (Form 2047) during each visit.
Monitor equipment and appliances and organise servicing or repairs when required.
Health, Safety & Compliance
Promote and monitor Workplace Health & Safety (WHS) standards across SIL houses.
Conduct regular safety inspections, including fire safety checks and evacuation drills.
Ensure compliance with PPE requirements, infection control protocols, and WHS procedures.
Encourage environmentally responsible practices, including waste reduction and energy efficiency.
Household Management & Supplies
Coordinate grocery orders aligned with participant menu plans using Precoro.
Manage weekly SIL stock orders and maintain supply tracking.
Monitor waste management and ensure bins are placed out according to collection schedules.
Ensure support workers follow uniform and dress code requirements, including covered shoes.
Participant Support
Support the delivery of person-centred services that promote dignity, independence, and choice.
Report participant care concerns to the Care Coordinator.
Assist with participant activities and engagement in collaboration with the Care Coordinator.
Conduct fortnightly participant meetings to gather feedback, preferences, and improve service delivery.
Requirements & Qualifications:
Minimum 2 years of experience in a similar role
Tertiary qualification in Disability, Community Services, or related field, or relevant experience in a similar sector
Knowledge of NDIS regulations, compliance, and quality assurance standards
Strong leadership and supervisory skills, with the ability to mentor and support teams
Excellent communication and stakeholder engagement skills
Ability to manage crisis situations professionally and efficiently
Strong documentation, reporting, and record-keeping skills
Willingness to travel within NT and Queensland and provide flexible operational support
Current unrestricted NT driver’s licence
NDIS Worker Screening Check (Yellow Card)
Working With Children Check (OCHRE Card)
Desirable Experience
Strong verbal and written communication skills
Excellent organisational and time management abilities
Experience in staff supervision and team management
Proficiency in Microsoft Office 365
Strong interpersonal, networking, and stakeholder relationship skills
Skills in mediation, negotiation, collaboration, and consultation
Experience applying EEO, WHS, and Risk Management policies and practices
Commitment to ongoing professional development and industry best practices
Working knowledge of NDIS Practice Standards and compliance requirements
Apply now to join a team that’s passionate, professional, and people-first.
Immediate start available.
Hands on People is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people of all backgrounds.
