Branch Manager - Disability Support & Accommodation
05/06/2025
05/07/2025
$100,000.00 - $120,000.00
Full Time - Permanent
Darwin
Care Team (Office)
We are dedicated to supporting people living with disabilities through provision of high-quality SIL Accommodation and in-home care services. We are committed to fostering independence and enhancing the quality of life for every individual we support.
Born in Darwin, we're proud to have recently expanded to bring our customer-focused approach to Queensland. Our PARTT values - Partnership, Accountability, Respect, Trust and Transparency - guide everything we do!
Job Description
Why Join Us
Enjoy our conveniently located office with on-site parking, use of a company vehicle during work hours, access to a range of exclusive discounts and offers via our Employee Benefits portal, ongoing professional development and learning opportunities, and a supportive, values-led culture focused on people.
The Opportunity
We have an exciting leadership opportunity to be PARTT of something meaningful. Based in Darwin, you will play a pivotal role in leading our NT operations, setting up new regional branches and SIL Accommodation homes, engaging and onboarding participants, and working closely with stakeholders to achieve positive outcomes. As a key member of our leadership team, you’ll guide a passionate care team in delivering high-quality, individualised support. This role will oversee all Northern Territory locations, including Darwin and Alice Springs branches, and will require bi-monthly travel to Alice Springs.
Key Duties Include:
Lead participant engagement and onboarding as the first point of contact
Build strong, trust-based relationships with participants, families, and key stakeholders
Oversee and support care teams to deliver person-centred, high-quality services
Ensure ongoing compliance with NDIS standards and internal policies
Lead, mentor, and develop your team to maintain a high-performance culture
Monitor service delivery, manage incidents, and drive continuous improvement
Desired Skills and Experience
Who we're looking for:
We are seeking an experienced, proven leader with a background in NDIS or relevant industries. You will have:
Excellent communication, organisational, and time-management skills
Strong knowledge of the NDIS Practice Standards and compliance expectations
Cultural awareness and experience working with CALD communities
Tech savvy, proficient in MS Office and confident working with various applications
Familiarity with EEO, WHS, and risk management frameworks
A commitment to professional growth, both personally and for your team
Relevant tertiary qualifications or equivalent experience in disability or community services (highly regarded)
Current driver’s licence, Working with Children Check and NDIS Worker Screening Check (essential)
If you're a values-driven leader with a passion for empowering others, we’d love to hear from you. This is your chance to shape something from the ground up — to build relationships, grow a team, and truly make a difference in your community.
Apply now to join a team that’s passionate, professional, and people-first.
Hands on People is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people of all backgrounds.