Hands on People (HOP) is a community services provider dedicated to supporting individuals living with disabilities. Our mission is to empower our clients by helping them navigate government and insurance schemes, including the National Disability Insurance Scheme (NDIS), to access support more efficiently. With a highly skilled team, we offer a wide range of services, such as Accommodation Services, Community Nursing, NDIS Support Coordination, NDIS Plan Management, Social and Community Participation, and Veteran’s Home Care.
Operating primarily in Darwin, Alice Springs, and Brisbane, we are committed to fostering independence and improving the quality of life for our clients. Our passionate staff build personal relationships with each customer, working towards enriched and empowered living. In addition, our vision is to become the preferred service provider in the disability and aged care sector.
At HOP, we are driven by our values encapsulated in PARTT:
Partnership: We believe in collaboration, working closely with clients and their families.
Accountability: We take responsibility for our actions and commitments.
Respect: Every individual, whether client or staff, is treated with the utmost dignity.
Trust: We build strong, reliable relationships based on honesty and confidentiality.
Transparency: We operate with openness, ensuring clarity in all our processes and decisions.
Job Description
A Disability Support worker’s purpose is to help people with disabilities by providing hands-on and emotional support, so they can live happy and meaningful lives. Carers stand up for the people they care for, making sure their needs are met. They play an important role in making sure people with disabilities have the support they need to succeed.
Some of the Duties are but not Limited
Medication Administration
Manual handling and hoisting of participants
Assessing participants to determine continuing needs
Ensuring you are abreast with behaviour observation and support required for the participant's support
Meal preparation, shopping assistance and house cleaning
Taking participants for appointments and other community participation
Availability to cover a range of shifts including sleepovers and short shifts
Maintaining record of participants progress
Complete incident reports and ensure the right channels are advised with the necessary information
Undertake the completion of shift notes and proper documentation in line with Hands on People policy and procedures
Assist in other duties as required
Required Education/Licenses/Certificates
Hold a Certificate III/IV in Disability or Individual Support and demonstrated experience supporting people in a disability support setting
Current NT unrestricted driver’s license
Current First Aid Certificate and CPR
Valid NDIS Card
Current National Police Check Report/ or must be able to obtain one
Valid BlueCard.
Required Knowledge/Experience
Excellent interpersonal, communication, and resilience skills
Adaptability in being able to deliver person-centred services in line with participant goals and needs
Effective communication and interpersonal skills including the ability to engage with different team members to facilitate support
Relevant experience in the same field or direct experience in being a career for a family member or friend